Frequently Asked Questions

Does this prove employees read the policy?

No. BaseState proves that employees were given access to the policy and acknowledged receipt. We explicitly do not claim that employees read every word, understood all concepts, or will comply in the future.

This is an important legal distinction. What we provide is evidence of governance intent and access, which is what auditors and regulators typically look for.

Can we update the policy?

Yes, by creating a new version. Policy content is immutable once created because the document hash would change. To update a policy:

1. Create a new policy with an updated version string (e.g., "v2.0")

2. Deactivate the old version

3. New employees will acknowledge the new version

4. Old acknowledgments remain valid and reference the old version on certificates

What if an employee refuses to acknowledge?

No certificate is issued. Employees must acknowledge the policy to complete training and receive a certificate. If an employee refuses, this is a matter between the employer and employee to resolve.

BaseState records who has not completed acknowledgment, which the admin dashboard shows.

How do I verify a certificate is authentic?

Each certificate includes a Certificate ID and Certificate Hash. You can verify by:

1. Using our third-party verification portal at /verify

2. Entering the Certificate ID to retrieve the stored record

3. The hash proves the certificate data hasn't been modified

What is the document hash?

The document hash is a SHA-256 cryptographic hash of the exact policy content. It's a 64-character string that acts as a unique fingerprint. If even one character of the policy changes, the hash would be completely different.

This proves exactly which version of the policy an employee acknowledged.

What training modules are included?

BaseState includes 6 AI governance training modules covering:

1. Introduction to AI Governance

2. AI Acceptable Use Principles

3. Human-in-the-Loop Requirements

4. Data Privacy and AI

5. Risk Assessment and Reporting

6. Compliance and Certification

What is the passing score?

80% is required to pass the certification quiz. Employees who score below 80% will need to review the materials and retake the quiz.

Can employees retake the quiz?

Yes. Employees can retake the quiz as many times as needed to achieve a passing score.

How long is the training?

Most employees complete training in 30-60 minutes, depending on reading speed and prior familiarity with AI governance concepts.

Do certificates expire?

Certificates do not have an automatic expiration. However, organizations may require annual recertification as part of their compliance program. When a new policy version is issued, employees should acknowledge the new version.